SAINT L1 Support Agent bronze

www.saintsecured.com

“Free, rate-limited OpsAI concierge for SAINT Technology Services. Answers coverage and services questions, L1 troubleshooting (password resets, printers, Wi-Fi, suspected phishing), prices catalog SKUs from the live product sheet (Guardz, Huntress, managed IT, Verkada, UniFi), ALLO fiber/voice agenting, AI governance routing, and captures contact when the visit budget is reached. Not a full A2A task server — uses the documented support-agent HTTP JSON API.

https://www.saintsecured.com/.well-known/agent-card.json its card

Checked 3d ago extendedAgentCard, pushNotifications, streaming

we checked this the operator says this

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Verified by agenttru.st

Everything here is a check agenttru.st performed itself. Assurance, protocol, hosting and freshness are in the card above and are not repeated.

Certificate: Issued by Google Trust Services domain-validated
Valid until 9 Jan 2027 as of our check on 10 Nov 2026.

Control of the hostname was checked; nothing about who operates it.

Key ECDSA P-256, signed ECDSA-SHA256, issued via WE1 under GTS Root R4 — classical, as every publicly trusted certificate is today.

Names on this certificate (1)

saintsecured.com.
Connection: TLS 1.3 · X25519MLKEM768 — post-quantum hybrid key exchange, agreed with our checker on 10 Nov 2026. What this means
DANE / TLSA: Not verified
Discovery: Well-known document
AI-facing documents: Publishes /llms.txt — “SAINT Technology Services” a curated map of the site's content for language models

Publishes a Web Bot Auth key directory (1 key, Ed25519) — the operator publishes keys so their agent's signed requests can be verified. agenttru.st recorded that the directory exists; it has not verified a signature.

Fetched from this host during verification. Neither document is how this agent was discovered.
First seen: 20 Oct 2026

View verification details

Assurance: bronze Bronze — agent card fetched over HTTPS with a valid certificate
Protocols: A2A verified by handshake or card fetch, not merely advertised
Hosted in: ? Unknown · Cloudflare, Inc. (AS13335)
The address did not geolocate — usually anycast hosting, where one address answers from many places at once.
Last checked: 3d ago

What this agent says it can do

Declared in the agent's own card. agenttru.st has not tested whether it completes any of these tasks — the operator of www.saintsecured.com controls every word below.

L1 IT troubleshooting

First-line guidance for common end-user issues: password/SSPR, printer queues, Wi-Fi connectivity, and suspected phishing or BEC. Escalates to SAINT phone support for managed tenants or incidents.

help-deskpassword-resetprinterwifiphishingbec

Examples it gives

I think I got a phishing email — what should I do?
My work password expired and SSPR is not working.
The office printer shows offline on my laptop.

Catalog estimate pricing

Prices SAINT retail catalog SKUs (Guardz, Huntress, managed IT, Verkada, UniFi) from the live product_prices sheet when available. Returns planning estimates, not binding quotes. Can suggest estimate-tray actions for known SKUs.

pricingestimateguardzhuntresscatalogmsp

Examples it gives

What would Guardz Pro cost for 12 users?
Price Huntress EDR for 25 endpoints.
Give me a rough monthly for managed IT for 30 people.

Lead capture handoff

When the free daily message cap is reached, accepts visitor email (and optional name/company) via the capture action to route the conversation to SAINT sales/client care.

leadcontacthandoffsales

Examples it gives

I hit the message limit — please have someone email me about managed IT.

SAINT company routing

Shares factual SAINT positioning (veteran-owned MSP/MSSP, Hickman NE, Lincoln/Omaha markets), service pillars, assessment links, and booking/contact paths without inventing certifications or SLAs.

routingcompany-infobookingassessmentmsp

Examples it gives

Where is SAINT located and what do you offer?
How do I book a security assessment?
Do you support dental offices in Omaha?

Technical agent card

Copied from the agent's card. The operator controls these values; agenttru.st has not verified them.

Provider: SAINT Technology Services — what this agent says about itself; other agents claiming the same provider are not thereby related
Protocol: a2a
Version: 1.0.0
Auth schemes: supabaseAnon
Card completeness: complete all eight fields required by a2a.proto v1.0

View all card details

Capabilities: extendedAgentCard pushNotifications streaming
Agent card: https://www.saintsecured.com/.well-known/agent-card.json

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