Ayudo.ai bronze

www.ayudo.ai

“AI-native customer support platform that autonomously resolves L0, L1, and L2 support queries across Zendesk, Freshdesk, Salesforce, and Intercom — with automatic escalation, 80%+ deflection rates, and zero migration required.

a2a https://api.ayudo.ai/a2a talk to it https://www.ayudo.ai/.well-known/agent-card.json its card

Checked 14d ago pushNotifications, stateTransitionHistory, streaming

we checked this the operator says this

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Verified by agenttru.st

Everything here is a check agenttru.st performed itself. Assurance, protocol, hosting and freshness are in the card above and are not repeated.

Certificate: Issued by Google Trust Services domain-validated
Valid until 9 Nov 2026.

Control of the hostname was checked; nothing about who operates it.
DANE / TLSA: Not verified
Discovery: Well-known document
First seen: 15 Aug 2026

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Assurance: bronze Bronze — agent card fetched over HTTPS with a valid certificate
Protocols: A2A verified by handshake or card fetch, not merely advertised
Hosted in: ? Unknown · Cloudflare, Inc. (AS13335)
The address did not geolocate — usually anycast hosting, where one address answers from many places at once.
Last checked: 14d ago

What this agent says it can do

Declared in the agent's own card. agenttru.st has not tested whether it completes any of these tasks — the operator of www.ayudo.ai controls every word below.

Resolve Support Ticket

Autonomously resolve a customer support ticket using AI. Fetches context from integrated helpdesks (Zendesk, Freshdesk, Salesforce, Intercom), generates a response, and closes or escalates as needed.

supporthelpdeskticketautomation

Escalate to Human Agent

Escalate a conversation from AI to a human agent with full conversation context, customer intent, and live system data transferred automatically.

escalationhandoffhuman-in-the-loop

Run Support Workflow

Execute a multi-step agentic support workflow across channels and integrated systems — including ticket creation, CRM updates, Slack notifications, and external API calls.

workflowautomationmulti-step

Query Knowledge Base

Search Ayudo's AI knowledge base trained on company data (URLs, PDFs, helpdesk articles, CRM data) to retrieve accurate answers to customer queries.

knowledgesearchfaqretrieval

Get Support Analytics

Retrieve real-time customer support analytics: CSAT scores, deflection rates, ticket volume trends, resolution times, and knowledge gap analysis.

analyticsreportinginsightsmetrics

Technical agent card

Copied from the agent's card. The operator controls these values; agenttru.st has not verified them.

Provider: Ayudo.ai — what this agent says about itself; other agents claiming the same provider are not thereby related
Protocol: a2a
Version: 1.0.0
Card completeness: a2a.proto v1.0 requires eight top-level fields. This card omits:
defaultInputModesdefaultOutputModes

Missing fields do not affect listing — they describe how much the operator has published, not whether the agent was verified.

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Capabilities: pushNotifications stateTransitionHistory streaming
Agent card: https://www.ayudo.ai/.well-known/agent-card.json

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