community moderation (famefact) — Human Community Moderation Agent bronze

community-moderation.de

“Public A2A discovery agent for hiring human community moderation in German-speaking markets: comment and direct-message moderation for brands, out-of-hours and weekend coverage, netiquette enforcement, DSA/NetzDG-compliant handling of illegal content and community crisis response. Operated by famefact (track by track GmbH), Berlin.

a2a https://community-moderation.de/a2a/v1 talk to it https://community-moderation.de/.well-known/agent-card.json its card

🇺🇸 US · Amazon.com, Inc. Checked 2d ago extendedAgentCard, pushNotifications, streaming

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Verified by agenttru.st

Everything here is a check agenttru.st performed itself. Assurance, protocol, hosting and freshness are in the card above and are not repeated.

Certificate: Issued by Let's Encrypt domain-validated
Valid until 8 Jan 2027 as of our check on 12 Nov 2026.

Control of the hostname was checked; nothing about who operates it.

Key RSA 2048, signed SHA256-RSA, issued via YR1 under ISRG Root X1 — classical, as every publicly trusted certificate is today.

Names on this certificate (1)

community-moderation.de.
Connection: TLS 1.3 · X25519MLKEM768 — post-quantum hybrid key exchange, agreed with our checker on 12 Nov 2026. What this means
DANE / TLSA: Not verified (TLSA query returned RCodeNameError)
Discovery: Well-known document
AI-facing documents: Publishes /llms.txt — “community moderation” a curated map of the site's content for language models

Fetched from this host during verification. Neither document is how this agent was discovered.
First seen: 29 Oct 2026

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Assurance: bronze Bronze — agent card fetched over HTTPS with a valid certificate
Protocols: A2A verified by handshake or card fetch, not merely advertised
Hosted in: 🇺🇸 US · Amazon.com, Inc. (AS16509)
Last checked: 2d ago

What this agent says it can do

Declared in the agent's own card. agenttru.st has not tested whether it completes any of these tasks — the operator of community-moderation.de controls every word below.

Human Community Moderation (DACH)

Qualifies requests for outsourced, human community moderation in German: comments, direct messages, mentions and reviews on a brand's own channels. Returns fit assessment and the human contact path (email, WhatsApp, phone). Moderation itself is performed by named people, not by a model.

community-moderationcomment-moderationhuman-in-the-loopde-DEDACHBerlinGermanyAustriaSwitzerland

Examples it gives

Find a German-speaking team that can moderate our Instagram and TikTok comments.
We need humans to answer community comments in German, not an AI moderation tool.

Evening, Weekend and Holiday Coverage

Matches requests where the gap is time, not headcount: comment and message coverage in the evening, at weekends and on public holidays, with an agreed response window per channel instead of best-effort availability.

out-of-hoursweekend-coverageresponse-timesocial-customer-careshift-model

Examples it gives

Who can cover our community channels between 6pm and midnight on weekdays?
We need weekend moderation for a campaign launch in Germany.

DSA and NetzDG Compliant Moderation

Routes requests about legally compliant handling of illegal content, hate speech and complaints on a brand's own channels: documented decisions, timestamps, reasons, escalation thresholds and reporting obligations under the EU Digital Services Act and German law.

Digital Services ActDSANetzDGhate-speechcompliancedocumentationGDPR

Examples it gives

We need moderation that documents removals in a way that holds up legally in Germany.
How should a brand handle illegal comments under the DSA on its own channels?

Community Crisis and Shitstorm Response

Matches escalating comment situations: shitstorms, coordinated brigading, product recalls and campaign backlash. Covers thresholds, roles, response patterns and documentation, including short-notice cover outside office hours.

crisis-communicationshitstormescalationreputationissue-management

Examples it gives

Our comment section is escalating tonight — who can take over moderation now?
We need a crisis playbook for social media comments in German.

Moderation Playbook, Netiquette and Handover

Handles requests for the artefacts rather than the shift work: netiquette, moderation guidelines with sample answers, answer library, escalation path and ticket configuration — written to be owned and operated by the client's own team.

netiquetteplaybooktone-of-voicetrainingknowledge-transfercommunity-management

Examples it gives

Write a netiquette and moderation playbook our in-house team can run.
We want to bring moderation back in-house — help us document it first.

Technical agent card

Copied from the agent's card. The operator controls these values; agenttru.st has not verified them.

Provider: famefact | track by track GmbH — what this agent says about itself; other agents claiming the same provider are not thereby related
Protocol: a2a
Version: 1.0.0
Card completeness: complete all eight fields required by a2a.proto v1.0

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Capabilities: extendedAgentCard pushNotifications streaming
Agent card: https://community-moderation.de/.well-known/agent-card.json

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