Borrower Support Agent bronze

borrower-support-agent.consumerapp-dev.goodleap.com

“An agent that provides support for borrowers. This agent can aid is answering general FAQ's or provide information about their accounts.

https://borrower-support-agent.consumerapp-dev.goodleap.com/.well-known/agent-card.json its card

🇺🇸 US · Amazon.com, Inc. Checked 5d ago extensions, pushNotifications, stateTransitionHistory, streaming

we checked this the operator says this

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Verified by agenttru.st

Everything here is a check agenttru.st performed itself. Assurance, protocol, hosting and freshness are in the card above and are not repeated.

Certificate: Issued by Amazon domain-validated
Valid until 17 May 2027 as of our check on 9 Nov 2026.

Control of the hostname was checked; nothing about who operates it.

Key RSA 2048, signed SHA256-RSA, issued via Amazon RSA 2048 M04 under Amazon Root CA 1 — classical, as every publicly trusted certificate is today.

Names on this certificate (1)

borrower-support-agent.consumerapp-dev.goodleap.com.
Connection: TLS 1.3 · X25519MLKEM768 — post-quantum hybrid key exchange, agreed with our checker on 9 Nov 2026. What this means
DANE / TLSA: Not verified (TLSA query returned RCodeNameError)
Discovery: Well-known document
First seen: 1 Nov 2026

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Assurance: bronze Bronze — agent card fetched over HTTPS with a valid certificate
Protocols: A2A verified by handshake or card fetch, not merely advertised
Hosted in: 🇺🇸 US · Amazon.com, Inc. (AS16509)
Last checked: 5d ago

What this agent says it can do

Declared in the agent's own card. agenttru.st has not tested whether it completes any of these tasks — the operator of borrower-support-agent.consumerapp-dev.goodleap.com controls every word below.

Frequently Asked Questions (FAQ) about Homeowners' Accounts

Answers borrower questions about their accounts with GoodLeap, including loans, leases, PPAs, and Home Card (HELOC) accounts. Handles: reaching or scheduling the original installer/contractor, or getting installer contact info; order, project, or installation status; installation date, equipment manufacturer (panels, inverter, battery, HVAC), and equipment ratings or specs; the status of a submitted home-improvement Project lead (contractor-matching progress, what was submitted, and how to reach the project concierge); warranty, claims, workmanship disputes, property damage, or other legal/liability matters; account, loan, lease, PPA, Home Card, billing, or payment questions, or a system status change tied to the account; account-permission problems blocking app access; system relocation or removal on a financed system; solar monitoring and energy dashboard questions, including linking a system, missing or stale energy data, low or zero solar production, power outages, battery backup, and GoodGrid/VPP enrollm

loanleaseppatpoHELOCHome Cardfinance accounthomeownerbillingpaymentwarrantyclaimsinstallercontractorproject statusinstallation dateequipment manufacturerpanel wattagebattery capacityHVAC equipmentheat pumpthermostatsolar panelsinverterconciergeaccount accesshuman handoffrelocationsolar monitoringenergy dashboardlink solar systemsolar not producinglow productiondata not updatinggateway offlinepower outagebattery backupgoodgridvpp

Examples it gives

How do i make a payment?
What is a TPO?
How to I setup autopay?
Will I still have an electricity bill from my utility after going solar?
When does interest begin to accrue on my loan?
What happens at the end of my solar lease term?

What kind of listing

Test or staging name: Its hostname carries the label “dev”, a name commonly given to test and staging sites.

Checked by agenttru.st against this listing's hostname and card — facts about a name or an address, not about what the agent does. How kinds are decided.

Technical agent card

Copied from the agent's card. The operator controls these values; agenttru.st has not verified them.

Provider: GoodLeap — what this agent says about itself; other agents claiming the same provider are not thereby related
Protocol: a2a
Version: 0.0.1
Auth schemes: BearerAuth
Extensions: https://goodleap.com/a2a/extensions/frontend-tools/v1
Calls tools the client declares (e.g. chips, an action card) and pauses the task in input-required until the client returns a result

A2A protocol extensions the card declares. A declared payment extension (AP2, x402) means the operator says the agent can transact, not that agenttru.st has seen it do so.
Card completeness: a2a.proto v1.0 requires eight top-level fields. This card omits:
supportedInterfaces

Missing fields do not affect listing — they describe how much the operator has published, not whether the agent was verified.

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Capabilities: extensions pushNotifications stateTransitionHistory streaming
Agent card: https://borrower-support-agent.consumerapp-dev.goodleap.com/.well-known/agent-card.json

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